Diagnose
Before anything gets built
Find out what is worth fixing before deciding what to build.
- Operations map
- KPI baseline
- ROI model
- Role map
- Build roadmap
[ You leave with ]
Roadmap plus first-system specification.
We map how the business actually runs: where the hours go, which decisions repeat, and what a system would have to be worth to justify building it.
How work moves through the business today, written down, including the parts nobody ever documented.
The numbers as they stand before anything changes, so a later claim of improvement has something to be measured against.
What each candidate system would have to save or earn, set against what it costs to build.
What each person should own, and which parts of their week a system should be taking off them.
The order to build in, with the first system specified in enough detail to start on it.